# PDAM Surya Sembada Surabaya Internship Program 2025: Career Launchpad & Complete Vacancy Guide
Stepping into the professional world requires more than just academic theory; it demands hands-on industry exposure. PDAM Surya Sembada Kota Surabaya—a historic municipal water utility tracing its origins back to the Dutch colonial era of 1890 when clean water was first transported from the Purut Pasuruan springs via railway—opens its doors through the 2025 Internship Program. This initiative offers students and recent graduates an exceptional opportunity to gain real-world working experience, bridge classroom knowledge with daily corporate operations, and build a robust professional network within a leading municipal enterprise.
## Comprehensive List of Available Internship Divisions
PDAM Surya Sembada has curated a diverse selection of internship placements tailored to various academic backgrounds, vocational skills, and career aspirations. Review the specific job descriptions and qualification requirements for each department below to find the ideal match for your profile.
1. Non-Permanent Employee Management Division
* Job Description: Assist with administrative activities within the division, manage the filing system for non-permanent employee records and intern documents, and support general operational tasks.
* Requirements: Bachelor's degree (S1) in Administration, Office Administration, Business Administration, Management, or related fields; strong command of office administration principles; proficiency in Microsoft Office applications; basic graphic design or editing capabilities.
2. Customer Enforcement Division
* Job Description: Handle administrative tasks related to customer enforcement operations, maintain a professional and polite demeanor, and execute additional supervisor directives regarding enforcement duties.
* Requirements: Bachelor's degree (S1) in Customer Enforcement or relevant majors; neat and professional appearance; readiness to handle ad-hoc tasks assigned by leadership; proficient computer skills specifically utilizing Microsoft Word and Excel.
3. Eastern Technical Services Administration
* Job Description: Manage general administrative processes tied to the Eastern Technical Service division, including sorting incoming and outgoing correspondence, routing files to relevant departments, and tracking document delivery and receipt.
* Requirements: Vocational high school (SMK) diploma in Administration or related majors; solid foundation in basic administrative tasks; strong teamwork capabilities.
4. Public Relations (PR) Division
* Job Description: Assist with day-to-day public relations operations, participate in creating corporate PR content, and help edit public relations video assets.
* Requirements: Bachelor's degree (S1) in Communication Science, Visual Communication Design, Graphic Design, or related disciplines; excellent communication skills; foundational knowledge of video and image editing software.
5. Secretariat and Public Relations Administration
* Job Description: Manage incoming and outgoing mail using the digital workflow application, alongside systematic archiving of official letters and documents.
* Requirements: Bachelor's degree (S1) in Administration, Management, or related fields; comprehensive understanding of administrative frameworks; strong interpersonal and communication skills.
6. Billing and Payment Division: Other Revenue Sub-division
* Job Description: Support the processing of New Installation (PB) payments and other miscellaneous revenue streams, coordinate with related divisions regarding payment reconciliations, and input payment date data.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics; robust analytical capabilities paired with effective communication skills.
7. Billing and Payment Division: Supervision Sub-division
* Job Description: Assist in processing sanitation levies, handle the printing of New Installation records, track restitution and water supply records, and help compile periodic publishing reports.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics; strong analytical thinking and interpersonal communication skills.
8. Main Office Administration (Transmission & Distribution)
* Job Description: The Transmission and Distribution Administration team requires extra personnel to handle end-of-year documentation workloads, including work contracts, inspection files, and payment documents that currently exceed normal team capacity. Beyond gaining practical work experience, interns will acquire actionable skills applicable to their future careers.
* Requirements: Vocational high school (SMK) diploma in Office Administration, Management, or equivalent; proficient computer literacy (Microsoft Office); must not be concurrently interning at another organization.
9. Drafter Division
* Job Description: Conduct water pipeline network surveys and draft detailed water pipeline installation plans.
* Requirements: Vocational high school (SMK) in Building/Civil Construction or Diploma/Bachelor's degree (D3/S1) in Civil Engineering; open to male and female applicants; proficient in AutoCAD software; eager to learn, communicative, and a strong team player.
10. Electrical Maintenance Division
* Job Description: Perform routine facility maintenance across installations, process damage reports submitted by facility operators, and strictly adhere to Occupational Health and Safety (K3) standards.
* Requirements: High school (SMA/SMK) graduate or equivalent; male applicants; basic familiarity with electrical terminology; strong communication and socialization skills; energetic with a high sense of responsibility.
11. Production Division: Ngagel 2 Water Treatment Plant (IPAM)
* Job Description: Monitor raw and treated water turbidity levels, conduct sampling procedures for raw and treated water, execute jar tests to calculate optimal chemical dosing requirements, and follow supervisory directives for processing stages.
* Requirements: Bachelor's degree (S1) in Environmental Engineering; open to male and female applicants; highly motivated to learn and hardworking; strong communication skills; effective team collaborator; foundational understanding of clean water treatment processes; proficient in Microsoft Word and Excel.
12. Production Division: Ngagel 3 Water Treatment Plant (IPAM)
* Job Description: Check raw and treated water turbidity, perform water sampling operations, conduct jar tests to determine precise chemical dosing amounts, and execute instructions for specific production stages.
* Requirements: Bachelor's degree (S1) in Environmental Engineering; male applicants; eager to learn with a strong work ethic; excellent communication abilities; team-oriented mindset; clear comprehension of water treatment system workflows; proficient in Microsoft Office applications.
13. Water Loss Control Division (Field Operations)
* Job Description: Field-based internship program designed to offer high-value practical experience. Participants engage directly in dynamic projects, collaborate with seasoned professionals, and apply academic knowledge to real-world scenarios while sharpening time management, problem-solving, and communication skills.
* Requirements: Vocational high school (SMK) students from all majors; male applicants; physically and mentally healthy; communicative; highly motivated and genuinely interested in completing practical fieldwork.
## Application Procedure: How to Apply
Securing an internship slot requires following a structured online registration workflow. Complete the steps outlined below carefully:
1. Account Creation: Visit the official registration portal, create your applicant account, and verify your credentials via the confirmation email sent to your registered inbox.
2. Position Selection: Browse the available regular internship vacancies or project-based program listings, choose the role that matches your qualifications, and verify the operational period listed on the posting.
3. Submission and Waiting Period: Submit your application and monitor your account for official announcement updates regarding your selection status.
## Required Documentation for Internship Submission
To ensure your application moves smoothly through the administrative screening process, prepare the following documents:
* Official University/School Referral Letter: Addressed formally to the Main Director of PDAM Surya Sembada Kota Surabaya.
* Internship Proposal Document: Outlining your objectives and scope of study.
* Academic Transcript: Mandatory specifically for project-based internship applicants.
* Certificates of Competency: Optional, but recommended to highlight specialized skills.
* Identification: National ID card (KTP), Driver's License (SIM), or Student ID card for applicants who have not yet reached the age of majority.
* Photograph: A recent 3x4 passport-style photo.
* BPJS Ketenagakerjaan Statement Letter: A formal declaration confirming your intent to process employment social security coverage.